Excellent Window Replacement Review
We recently completed phase I of a large window replacement project, which included 21 picture and casement windows. The results of the project were great, as well as the entire Abby team. From start to finish, the professionalism, communication, quality and flexibility were first rate. Nate, the sales team leader, consistently went above and beyond. His communication level exceeded my expectations. Never once did I feel that I didn't understand the status of the project. Nate was extremely thorough and even after the window order was signed, Nate continued to stay engaged in the project. Nate provided excellent insight into our new windows, which ensured our complete satisfaction. The windows are a huge improvement. The installation team, Michael, Tim and Vladimir was great. They took the time to show us the installation process and demonstrated the quality of their craftsmanship. They answered every question, were flexible when it came to which windows to install first and always left the job site clean. They were always respectful of our home (e.g. always took off their shoes) and were very pleasant to have around. The team leader, Trevor, was always on top of the installation crew and their needs. If anything was needed, he took care of it immediately. There were NO installation delays. We are so happy with the new windows that we have signed on to complete the final phase. I highly recommend Abby Windows to EVERYONE! Thank you Abby!
